Written by the 247dermatologist editorial team, medically reviewed by dr. A.M. van Coevorden, dermatologist
Reviewed on 29 July 2026± 3 min read
How common is it
Acne occurs in 80 to 90 percent of teenagers. It is driven by hormones and genetics, not by poor hygiene or the wrong food. That is important to say at home as well: your child cannot help it.
When waiting is fine
With mild acne, a few pimples and blackheads that bother your child little, waiting combined with good basic care is a reasonable choice. Cleanse mildly, do not squeeze, and be patient.
When treatment is sensible
Have the skin assessed in case of deep, painful bumps, when the acne spreads to the back, chest or shoulders, and when marks or pits remain where pimples used to be. And just as important: when the acne affects your child. Shame, not wanting to be in photos, avoiding sports or parties. The impact on self-confidence counts just as heavily as the skin itself.
What waiting can cost
Scars are permanent, and preventing them is much easier than repairing them. Inflamed acne that smoulders on for months is exactly the type that leaves traces, on the skin and on self-image. An early assessment costs little; treating too late cannot be undone.
How it works with us
Your child uploads photos together with you via the app and answers a few questions. A BIG-registered dermatologist assesses the skin within 12 to 48 hours and draws up a treatment plan. No waiting room, no taking time off school, and for many teenagers this feels far more approachable than a consulting room.
Not sure whether your child's acne should be treated?
Upload photos together; within 12 to 48 hours you will know where you stand.
start consultFrequently asked questions
Is acne caused by poor hygiene or the wrong food?
No. Hormones and genetic predisposition are the main causes. Excessive washing or scrubbing tends to make acne worse rather than better.
My child does not want to talk about it. What now?
That is very common at this age. An online consultation feels more approachable to many teenagers than a waiting room: photos can be taken at home, at a moment of their own choosing.
Do drugstore products help?
Sometimes, with mild acne. If you see no improvement after eight to twelve weeks, or if the acne is inflamed and painful, a medical assessment is the logical next step.
Further reading
Sources
- NHG Practice Guideline Acne
- NVDV
Last revised on 29 July 2026
Have a dermatologist take a look
Upload photos and your symptoms. A BIG-registered dermatologist writes a treatment plan within 12 to 48 hours.
start consult