CONTACT

How can we help you?

We are fully digital, so you never need to visit us in person. Choose the option below that best matches your enquiry.

A question about your skin?

Medical questions are answered during a consultation with a BIG-registered dermatologist.

Questions about your account, invoice or a potential partnership? Our support team can help by WhatsApp or the contact form.

Search the frequently asked questions

For account and service enquiries during office hours. Not for medical questions; do not send photos of your skin.

Urgent medical situation? Contact your GP or call 112.

Consultations are available 24/7, including evenings, weekends and public holidays. Our service team replies on weekdays.

Do not send photos or medical details through this form. For your skin, start a consult.

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