Clear prices. No surprises.

A consult costs €39, €59 or €79, depending on how fast you want your answer (within 48 hours, 24 hours or 12 hours). The assessment is equally careful at every speed and everything is included: diagnosis, treatment plan and a prescription if needed. No hidden costs.

You pay for your consult directly online. Dutch basic insurance does not cover it, but it does not count toward the Dutch deductible (eigen risico) either. Do you have international or supplementary coverage? Then you may be able to reclaim (part of) the cost. Check with your insurer. Your invoice is in the app, ready to submit.

Yes. When your treatment requires medication, your dermatologist arranges the prescription directly from the app, at no extra cost. You use it at your own pharmacy. If you live in the Netherlands, you can also choose free home delivery via our partner pharmacy, and Dutch health insurance covers the medication under the same conditions as a prescription from your GP or the hospital. You pay for off-label medication yourself. This applies regardless of the prescriber.

Yes. Your treatment plan is complete and answers your concern. You can always reply to a question from your dermatologist, even without the chat add-on. If you want to ask your own extra questions or have something explained in more detail, you can add chat for €29. With it, you can ask follow-up questions for 24 hours, from your report or the purchase of chat, whichever is later. That extra time, just like in the consulting room, is part of the care. You only pay for it if you want it. You can add chat with your consultation straight away or later.

No. You start a consultation directly, without a referral and without a waiting list. Upload your photos and a BIG-registered dermatologist will review your case.